I cannot respond directly to jaempt2's issues with the Legacy program. However he has traded numerious emails on the Legacy User Group forum and the responses read as though some of them at least are self inflicted user errors. Relating to the Legacy Support, the email list is not the "official" legacy support system. It is a legacy user group list that is at times monitored by the Legacy programmers and staff. The Legacy Support group may be contacted directly by either a phone call or on line via the home page of the program.