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GEDCOM not downloading correctly?

GEDCOM not downloading correctly?

Posted: 1 Feb 2015 5:30PM GMT
Classification: Query
I'm trying to download a GEDCOM file of my family tree to import into RootsMagic 7. When I click the download button, it almost instantly gives me a "no name" file, "Elise," with no file extension, and RM7 doesn't even recognize it as a file to import. Previously when I've done this, I get a file that says "Elise Ortman family tree.ged," which imports into RM with no problem. I don't think I've done anything differently -- any ideas on what's going on here? Thanks.

Re: GEDCOM not downloading correctly?

Posted: 2 May 2015 9:01PM GMT
Classification: Query
Are you downloading from Ancestry.com, or from somewhere else?
If Ancestry, they may have broken something in the last update, and you should ask them about it.
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