Search for content in message boards

FTM for MAC 3 quitting unexpectedly

FTM for MAC 3 quitting unexpectedly

Posted: 6 May 2015 12:38AM GMT
Classification: Query
Edited: 6 May 2015 2:43AM GMT
Hello,

I am hoping someone can help me solve this issue. I have recently purchased a mac version of FTM. My computer is using Yosemite 10.10.3. I am now having issues with FTM quitting unexpectedly. At this stage my tree only has 247 people and is only 3,893 KB in size.

I have checked for updates for FTM and it says I am using the newest version available.

Can anyone offer any suggestions as to why I am having this problem, or how to resolve it.

Thank You for any help you are able to offer.

Tennille.

Edited to add: I am not sure if it makes any difference, but a few more details... I am using the CD version. I have not uploaded my tree to ancestry.

Further edited to add: Is there a way to delete particular branches of my tree? I am concerned that there is a problem within one branch of my tree, as it is every time I attempt to go to people in that branch, that FTM crashes. I can't open the person pages for them to delete them that way.

Re: FTM for MAC 3 quitting unexpectedly

Posted: 6 May 2015 2:55PM GMT
Classification: Query
Did you upload a GED (and if so, what was it created by?), or was tree started on FTM3Mac?

Are you using the program "on-line"?

Don't try and continue working with a program which is crashing.

Re: FTM for MAC 3 quitting unexpectedly

Posted: 6 May 2015 5:31PM GMT
Classification: Query
Can you tell us exactly the steps you take before it crashes? I will try it on my FTM and see if I get the same issue.
per page

Find a board about a specific topic