I purchased FTM Mac 3 from Nova Developers as a download. The file will download, but when I click on it to install a small window opens for a couple of seconds and then closes. And that is it. I have been in contact with Nova concerning this problem and rec'd very little help. Ancestry has been great, and tried to solve the problem, but in the end they say I needed to contact Nova. I run Yosemite, but understand this should not be a problem. I changed browsers to download, turned off my firewall, and deleted my original FTM Mac program.
I only paid $29.99 for this, and when asked if this was the complete program I was assured by Nova that it was????? Has anyone else had this problem?