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Crashes

Replies: 75

Re: Crashes

Posted: 1292625754000
Classification: Query
Here's the link to the developer of the FTM for Mac.

http://www.familytreemaker.com/Pages/Support/Contact.aspx.

Note the areas:*E-mail Us* and *Enhancement Requests, Feedback, or Report Bugs for Family Tree Maker*.

I have found in dealing with any problem with Ancestry.com or its' products, it serves to consistently hammer until the problem is resolved.

If this program were causing my computer to crash, I would be hammering daily. As it is, there are a few enhancements and format issues, (ie. the birth order in reports), I would like corrected/changed. I have put requests in for those, and won't be losing sleep if it doesn't happen by tomorrow.

As to whether Ancestry staff read the message boards, yes they may sometimes, but if you're having a serious issue (crashing) with the software, you should contact them directly.

Message board Admins are not paid staff, some posters aren't aware of that distinction.


SubjectAuthorDate Posted
tony_knight 1292621888000 
daciodan 1292625754000 
daciodan 1292621700000 
SBanasiewicz 1360367216000 
SBanasiewicz 1360367294000 
jdyrly 1291491225000 
tony_knight 1291494162000 
jdyrly 1291499472000 
jdyrly 1291499699000 
Randall_Lacom... 1294188725000 
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