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Crashes

Replies: 75

Re: Crashes

Posted: 17 Dec 2010 3:42PM GMT
Classification: Query
Here's the link to the developer of the FTM for Mac.

http://www.familytreemaker.com/Pages/Support/Contact.aspx.

Note the areas:*E-mail Us* and *Enhancement Requests, Feedback, or Report Bugs for Family Tree Maker*.

I have found in dealing with any problem with Ancestry.com or its' products, it serves to consistently hammer until the problem is resolved.

If this program were causing my computer to crash, I would be hammering daily. As it is, there are a few enhancements and format issues, (ie. the birth order in reports), I would like corrected/changed. I have put requests in for those, and won't be losing sleep if it doesn't happen by tomorrow.

As to whether Ancestry staff read the message boards, yes they may sometimes, but if you're having a serious issue (crashing) with the software, you should contact them directly.

Message board Admins are not paid staff, some posters aren't aware of that distinction.


SubjectAuthorDate Posted
tony_knight 17 Dec 2010 9:38PM GMT 
daciodan 17 Dec 2010 10:42PM GMT 
daciodan 17 Dec 2010 9:35PM GMT 
SBanasiewicz 8 Feb 2013 11:46PM GMT 
SBanasiewicz 8 Feb 2013 11:48PM GMT 
jdyrly 4 Dec 2010 7:33PM GMT 
tony_knight 4 Dec 2010 8:22PM GMT 
jdyrly 4 Dec 2010 9:51PM GMT 
jdyrly 4 Dec 2010 9:54PM GMT 
Randall_Lacom... 5 Jan 2011 12:52AM GMT 
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