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FTMM2 Person Tab Media Count

Replies: 30

Re: FTMM2 Person Tab Media Count

Posted: 8 Feb 2012 5:04PM GMT
Classification: Query
I haven't reported this problem yet. I'm currently having email dialog with customer service about "Hints" issue. This is the current customer service reply to Hints error: "It is possible that the issue you are seeing is directly connected to the fact that there hasn't been a tree index on Ancestry.com for over a month. The tree index will update the searches on Ancestry.com to include all of the changes made. We should be seeing an updated tree index very soon, we apologize for the inconvenience in the meantime."

I will report the Media Count issue tomorrow and report back.
SubjectAuthorDate Posted
jackieschmidt... 7 Feb 2012 12:26AM GMT 
HJC3HJC3 7 Feb 2012 12:46AM GMT 
jackieschmidt... 7 Feb 2012 1:32AM GMT 
Peter Robinso... 8 Feb 2012 11:21PM GMT 
jackieschmidt... 9 Feb 2012 12:04AM GMT 
Peter Robinso... 9 Feb 2012 7:18AM GMT 
jackieschmidt... 10 Feb 2012 3:00PM GMT 
jackieschmidt... 13 Feb 2012 10:04PM GMT 
HJC3HJC3 13 Feb 2012 10:12PM GMT 
peterkrobinso... 13 Feb 2012 10:23PM GMT 
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