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Places Tab - No internet connection available

Replies: 19

Re: Places Tab - No internet connection available

Posted: 28 Mar 2012 1:55PM GMT
Classification: Query
Sorry - I should have posted back with a solution - at least one that worked for me!

The report to Ancestry Support was fruitless. A single reply saying "Have you tried this?" and a FAQ which I had already found.

In the event, I CLEARED THE CACHE IN MY BROWSER - (which happens to be IE9 64bit). What I hadn't realised is that FTM evidently uses the computer's default browser without expressly telling you. Something must have gone wrong with a cookie or similar. I deleted temporary files, history, cookies, saved passwords and web form information, so not sure which was causing the log jam.

Interested to hear if this fixes similar problems for other users - because it doesn't appear as a possible solution in FTM's FAQ article!!
SubjectAuthorDate Posted
hascott12 11 Mar 2012 7:42PM GMT 
hascott12 11 Mar 2012 10:42PM GMT 
Andy_Harner 11 Mar 2012 4:31PM GMT 
Andy_Harner 13 Mar 2012 4:35PM GMT 
rworthington 14 Mar 2012 1:45PM GMT 
Andy_Harner 14 Mar 2012 5:12PM GMT 
rworthington 14 Mar 2012 5:23PM GMT 
RLewis1137 24 Mar 2012 5:40PM GMT 
rworthington 24 Mar 2012 9:14PM GMT 
hascott12 28 Mar 2012 7:55PM GMT 
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