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FTM Mac2 sync issues

Replies: 41

Re: FTM Mac2 sync issues

Posted: 23 Feb 2012 9:47AM GMT
Classification: Query
Here we go folks, this is what happened........I got an email from Customer support with instructions on how to send them a sync error report ....unfortunately they sent me instructions for a PC and not my MAC.....so I sent an email back requesting the MAC instructions for obtain a sync error report. This morning I get an email back stating that there is no such report built into the MAC program..........so why would they send me that?
Strange I must say........anyway I opened up my program this morning, and again it was not sync'd with ancestry. So I am in the process of trying to upload my database again. This took me 3 days the last time before it would connect! Any suggestions?
SubjectAuthorDate Posted
Anthony Todd 23 Feb 2012 1:03PM GMT 
Huskergma 23 Feb 2012 1:15PM GMT 
Anthony Todd 23 Feb 2012 4:15PM GMT 
Huskergma 23 Feb 2012 4:47PM GMT 
zcwm 23 Feb 2012 8:32PM GMT 
Huskergma 23 Feb 2012 8:39PM GMT 
zcwm 23 Feb 2012 8:53PM GMT 
Huskergma 24 Feb 2012 2:31AM GMT 
mizmurdock 24 Feb 2012 8:17AM GMT 
AbleyStephen 18 Jun 2012 10:58PM GMT 
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