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FTM Mac2 sync issues

Replies: 41

Re: FTM Mac2 sync issues

Posted: 11 Feb 2012 8:17PM GMT
Classification: Query
Edited: 11 Feb 2012 9:34PM GMT
Thanks for your update........Funny thing is.......I just got an email a few minutes ago stating that the issues are due to increase in customers! Can you believe that? They aren't even admitting that they have a program problem or a band width problem.

I've spent several hours on the phone with their staff, I've emailed them, I've sent them a copy of my database, I've given them all the information about my Mac System, etc. and now they ask again for all the same things.

It's been 2 months and I'm not happy about the issues with this program.

I've decided that after paying ancestry for access to their data for many years that I will not be renewing it when it expires. I am tired of paying for services/access to this when it does not work. Same goes for upgrading the software....I will no longer be upgrading....as I have in past years.

SubjectAuthorDate Posted
mizmurdock 12 Feb 2012 3:08AM GMT 
Huskergma 12 Feb 2012 3:17AM GMT 
mizmurdock 12 Feb 2012 3:26AM GMT 
lfletche 12 Feb 2012 4:16AM GMT 
Dennis O'Brie... 12 Feb 2012 7:08AM GMT 
lfletche 12 Feb 2012 3:52PM GMT 
MartinMosley4... 12 Feb 2012 4:12PM GMT 
lfletche 12 Feb 2012 5:44PM GMT 
MartinMosley4... 12 Feb 2012 5:58PM GMT 
mizmurdock 13 Feb 2012 12:13AM GMT 
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