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FTM 2012 - Sync Errors - AFTER new patch

Replies: 88

FTM 2012 - Sync Errors - AFTER new patch

Posted: 1323289901000
Classification: Query
After getting the new patch, I deleted all my old FTM trees from my hard drive, then unlinked and re-downloaded all my trees. It was working great today, syncing several times today, very fast, with different trees, updates to the FTM and/or online Ancestry trees was working very well.
Went to do one last sync this evening and got the dreaded "An error occurred while synchronizing this tree. You can try again later..." Tried compacting, etc. Opening and closing FTM. It hung a couple times and I had to kill it via Task Manager. And, I was able to successfully sync another small tree even though my large one is now failing.
I have reported all details to my contact at Customer Support. I have been saving screen shots in a Word document as I go just in case... and to make it easier for them to diagnose if something did go wrong.
Barbara
SubjectAuthorDate Posted
BarbaraTaylor... 1323315101000 
gldaggett 1323355249000 
D0nna1967 1323362539000 
tgowdyk664 1324876018000 
BarbaraTaylor... 1325013092000 
BarbaraTaylor... 1323371915000 
BarbaraTaylor... 1323724549000 
BarbaraTaylor... 1324000347000 
rworthington 1324162720000 
BarbaraTaylor... 1324163593000 
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