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FTM 2012 - Sync Errors - AFTER new patch

Replies: 88

Re: FTM 2012 - Sync Errors - AFTER new patch

Posted: 24 Mar 2012 9:27PM GMT
Classification: Query
I hear you!! My large tree (7600 people) synced OK right after the latest patch. It has failed all *5* times that I have tried since then. I compact my tree every time before I try to sync.
I have filed another bug report with Customer support and sent the Sync Reporter files from two of the failures. Each file is 8+ MB in size, so had to send 3 separate emails to get the reporter zip files plus detailed tracking of what I had done. They all fail just about the end of the process as it is starting to update the database.
I was quite disappointed, since that tree had been working OK for a while now.

Barbara
SubjectAuthorDate Posted
schoeff1 3 Mar 2012 1:49PM GMT 
Jim Williamso... 3 Mar 2012 9:21PM GMT 
James Stevens 21 Mar 2012 11:14PM GMT 
Barbara Taylo... 25 Mar 2012 3:27AM GMT 
Tyler McCane 9 Apr 2012 6:34PM GMT 
Barbara Taylo... 9 Apr 2012 7:18PM GMT 
Julie Dineff 12 Apr 2012 12:57AM GMT 
thursdaysreco... 16 Apr 2012 11:09AM GMT 
Anne Young 23 Apr 2012 11:30AM GMT 
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