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FTM and Vista 64 bit OS

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FTM and Vista 64 bit OS

GaylR  (View posts) Posted: 16 Sep 2008 4:22PM GMT
Classification: Query
Is anyone successfully running any version of Family Tree Maker on a Vista 64 bit operating system? If so, did you need to do anything else to make it run smoothly?

I know tech help does not support FTM on 64 bit, but we need a new computer now and I'd prefer getting a 64 bit OS, instead of wishing I had a year or two from now.

Your advice and help is greatly appreciated. Thank you!

Re: FTM and Vista 64 bit OS

Anthony_Street  (View posts) Posted: 6 Nov 2008 9:16AM GMT
Classification: Query
I have been running FMT 2008 on a vista 64/windows 64 machine quite successfully without any modification, however the program crashes, without loss of data at least once per session. I can live with this!

Re: FTM and Vista 64 bit OS

johndd189  (View posts) Posted: 6 Nov 2008 9:23AM GMT
Classification: Query
have you installed the SP# FTM 2008 patch?

John D

Re: FTM and Vista 64 bit OS

Melissa815  (View posts) Posted: 11 Jan 2009 4:20PM GMT
Classification: Query
I can't even get FTM 2009 to install on my 64-bit system. Any suggestions?

Re: FTM and Vista 64 bit OS

ksuhistory  (View posts) Posted: 11 Jan 2009 4:28PM GMT
Classification: Query
I am running 2009 on a vista 64 bit machine with no problems.

Re: FTM and Vista 64 bit OS

johndd189  (View posts) Posted: 11 Jan 2009 8:26PM GMT
Classification: Query
FTM 2008 and FTM 2009 will run fin on Vista in 64 bit providing that you have installed the file WSE 3.0

It can be downloaded from MS

http://www.microsoft.com/downloads/details.aspx?familyid=018...

Web Services Enhancements (WSE) 3.0 for Microsoft .NET

WSE 3.0 supports 64 bit Windows Platforms


John D

Re: FTM and Vista 64 bit OS

K4GS1  (View posts) Posted: 22 Jun 2009 5:01PM GMT
Classification: Query
I am running both FTM 2009 and Legacy 7 on a AMD x64 quad with Windows Pro X64, but they are both running under the 32 bit subsystem and it hasn't caused me any problems. Now I have heard the Vista can be a real pain when it wants to.
GRS

Re: FTM and Vista 64 bit OS

urlsing  (View posts) Posted: 23 Jun 2009 10:05PM GMT
Classification: Query
I am running Vista SP2 x64 and FTM 2009 and ran into the crashing issue that a couple of people commented about. After installing FTM 2009, it prompted me to update the software to version 18.0.0.307 which is the latest. Note that the "patch" for Vista is listed as version 18.0.0.305 so the 307 patch should be the latest and include the Vista patch.

When installing to Vista, there are a couple of things to remember:
1. When installing programs, a lot of them need to be installed as Administrator. This is not a fault of Vista, it is a fault of the Program makers (I'm a software developer) so I know all about this. For ever programs have assumed that they unnecessarily require Admin access to install correctly when this is generally not the case. Anyhow, to install a program as an Administrator in Vista, you should browse to the install program and right-click then select "Run as Administrator".

2. I've seen a post or two (buried in FTM's "support") noting that you should always run FTM as an Admin if you want to view Books, etc. To do this, find the icon for launching FTM 2009, right-click it, select Properties and then select "Advanced" on the Shortcut tab. Then click the "Run as Administrator" checkbox.

3. If you continue to have problems there is a cool feature (though not widely known) to have your programs run in "compatibility mode". To run this in compatibility mode, find the FTM.exe (probably in (C:\Program Files (x86)\Family Tree Maker 2009), right-click it and select Properties. Go to the Compatibility tab. Check the "Run this program in compatibility mode for" and select the OS you want it to run under. I usually select XP if I have continuous problems with a program that isn't really Vista ready - even if it claims to be.

Hope this helps! Please reply back and let me know how it goes :)

Dave

Re: FTM and Vista 64 bit OS

jemije5559  (View posts) Posted: 30 Jun 2009 1:27PM GMT
Classification: Query
You, sir, are a genius. I had already selected "run as administrator" but running in compatability mode seems to have mostly cured the problems. It still stops running after I have been using it for an extended period, but at least it is now useable. I have been very unhappy with this software and was ready to abandon it until you provided some guidance that the FTM IT people could not.

Re: FTM and Vista 64 bit OS

aeesni  (View posts) Posted: 17 Jul 2009 8:24PM GMT
Classification: Query
There is no compatibility tab in Version 16 so what do we do about the program shutting down due to an executable error. Its already running in administrator mode.
Thanks, LC
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