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Startup Error w/sp3: "FTM 2008 was not properly closed the last time it was used..."

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Startup Error w/sp3: "FTM 2008 was not properly closed the last time it was used..."

garyalandavis  (View posts) Posted: 10 May 2008 7:46PM GMT
Classification: Query
I received this error after the SP3 update:

"Family Tree Maker 2008 was not properly closed the last time it was used. You may need to compact your last opened file to resolve any issues caused by an improper shutdown."

Click OK and it attempts to start the applicatio. The splash screen says "Application Initializing..." for a while and then terminates. There is a message in the Event Log each time I try (see attachment image).

I uninstalled FTM 2008 and then re-installed it and it prompted with the update request. I selected "Later" and the app came up OK. I closed normally and restarted. This time I accepted the update and when it ended, I selected to not launch. Finally, I started the app normally and the same error appeared and acted the same. This was on Windows Server 2003 SP2.

I have FTM 2008 installed on Vista 64 and as administrator, did the upgrade when prompted. It works correctly on the FTM database which happens to reside on my Win Server 2003 accessed by a network shared drive. Of course, I do not access the database concurrently.

Any ideas on how to get the version on my server to run?

Thanks,
Gary Davis
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