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Sync failures with Family Tree Maker (mac) after upgrade

Replies: 4

Sync failures with Family Tree Maker (mac) after upgrade

Posted: 30 Jul 2015 4:51AM GMT
Classification: Query
Hi,
Yesterday I updated to the latest version of Family Tree Maker for the Mac. Since then I have been unable to sync with the ancestry website.

Initially the sync would appear to complete but the website would indicate that an update was in progress. I had to cancel the update to continue using the website.

Now I get the following error while syncing:

Sync Error

The last sync failed. An error occurred while "Analysing Online Changes". Please wait a few minutes, and then try again.


I've tried a few times and it still fails.

Does anyone have any ideas how to fix this?

My next step will be breaking the link between FTM and ancestry an relinking (i haven't many changes in FTM).

Thanks,
Justin
SubjectAuthorDate Posted
Justin Clark 30 Jul 2015 10:51AM GMT 
Audie_Annie 30 Jul 2015 2:50PM GMT 
ginglish1 30 Jul 2015 3:42PM GMT 
Luc227 31 Jul 2015 5:50PM GMT 
Justin Clark 31 Jul 2015 6:00PM GMT 
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