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FTM and Ancestry not matching up

Replies: 3

FTM and Ancestry not matching up

Posted: 4 Apr 2014 2:51PM GMT
Classification: Query
Edited: 5 Apr 2014 10:30AM GMT
I've been working on a particular branch or my tree and going back and forth between adding records in one or the other - whichever is easier. I always stop and sync if I switch. However, now I'm noticing that the sync is not actually moving all the new information. It happening in both directions.

For example, I'll add census records in Ancestry to a person and I'll get back to a record where it shows several family members I don't have. So I sync and go to FTM where I can add people easier, then sync again and return to Ancestry. The people aren't there in Ancestry and when I look again at the original person on FTM, the census record isn't there.

Any ideas?

Added screenshot this morning: even after compacting, closing the software and later bringing it back up and syncing again John T & Esther Lovering don't have as many children on Ancestry.
Attachments:
SubjectAuthorDate Posted
lbragg 4 Apr 2014 8:51PM GMT 
Timberhawk 9 May 2014 12:28AM GMT 
lbragg 9 May 2014 4:22PM GMT 
David Abernat... 9 May 2014 4:45PM GMT 
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