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Random Lock ups and Shut downs

Random Lock ups and Shut downs

Posted: 25 May 2013 7:22PM GMT
Classification: Query
Is it just me, or is FTM 2012 really buggy? I have the time these days to work on my family tree, but when I do, it seems to every now and then - a few times an hour - sit and lock up. At other times, maybe once a week, it will suddenly shut down when I hit enter or OK to update something.

I have Windows 7, and a pretty zippy computer otherwise, plenty of RAM and HD space. This is the only app behaving this way.

I do frequent backups, just in case, and I did compress the file, which seems to have no effect.

Then again, maybe the 17,597 people have an effect?

Maybe I'm just venting here, but I wondered if anyone else gets as frustrated by this.

Re: Random Lock ups and Shut downs

Posted: 24 Jun 2013 9:32PM GMT
Classification: Query
I started having big problems- FTB would crash with the very first person I clicked on. Tried to reach tech support for literally weeks to no avail, ended up fixing the problem by myself.

Re: Random Lock ups and Shut downs

Posted: 28 Jun 2013 1:22AM GMT
Classification: Query
"ended up fixing the problem by myself."

How?

Re: Random Lock ups and Shut downs

Posted: 1 Jul 2013 9:39PM GMT
Classification: Query
I'm not totally sure; it just seems to work now. When my old computer died, the FTB database was transferred to a new folder on my new computer. Then FTB could not find it. I guess I was eventually able to specify the right path to the file.
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