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Carolyn Ugolini, BEWARE!

Carolyn Ugolini, BEWARE!

Posted: 5 Dec 2013 10:01PM GMT
Classification: Query
Edited: 6 Dec 2013 3:41PM GMT
$100.00 and 7 months later no information at all from Carolyn.

She will not give me a refund.

Avoid her.

Prior to the research I asked if she was comfortable with the family name and location. She said yes.

Re: Carolyn Ugolini, BEWARE!

Posted: 16 Jan 2014 3:22AM GMT
Classification: Query
This post was deleted by the author on 12 Dec 2014 1:43AM GMT

Re: Carolyn Ugolini, BEWARE!

Posted: 19 Jan 2014 4:25PM GMT
Classification: Query
Thank you. I just did.

Re: Carolyn Ugolini, BEWARE!

Posted: 7 Dec 2014 2:34AM GMT
Classification: Query
Can we get an update on this matter?

Re: Carolyn Ugolini, IS VERY HONEST, CAPABLE AND FAIR!

Posted: 8 Dec 2014 11:08PM GMT
Classification: Query
Mr. Addonzio accuses without giving all the facts. The research for his request was not fruitful in the time restraints given. Thus, I returned $75 of the $100 retainer he paid, keeping $25 for the research performed. I can provide documentation pertaining to Mr. Addonzio's case to anyone interested in the facts. Unfortunately, there is not a code of ethics for clients who can freely malign without repercussions.
Please beware of disgruntled persons who use message boards to hurt reputable researchers for who knows why. What kind of person hires someone has them research, and because the results weren't positive goes online to damage the researcher, all for $25?
Thanks!
Carolyn B. Ugolini, MA, AG

Attachments:

Re: Carolyn Ugolini, IS VERY HONEST, CAPABLE AND FAIR!

Posted: 10 Dec 2014 3:25AM GMT
Classification: Query
Based on Mrs. Ugolini's very poor service to me, she was placed on probation by Kathleen W. Hinckley, CG
Executive Director
Association of Professional Genealogists
PO Box 535
Wheat Ridge, CO 80034-0535
(303) 465-6980
http://www.apgen.org


Anyone interested can contact this neutral party and board.

Re: Carolyn Ugolini, IS VERY HONEST, CAPABLE AND FAIR!

Posted: 11 Dec 2014 5:47AM GMT
Classification: Query
I stand on my reputation as a genealogist who has been hired to do research for hundreds of satisfied clients, including major TV genealogy shows. I have clients who come back to me years later because they were so pleased with my work.
I feel sorry for Mr. Addonzio who has nothing better to do with his time than misrepresent the facts to both the APG and on this message board. APG does not accredit any genealogist. It only provides a list of genealogists. I am accredited by the ICAPGen which can vouch for my professionalism.
Mr. Addonzio has blown things entirely out of proportion, and I ask that he refrain from making libelous statements.

Carolyn B. Ugolini, MA,AG

Re: Carolyn Ugolini avoid

Posted: 11 Dec 2014 5:45PM GMT
Classification: Query
Before you took my payment you stated you could perform my research.

After 7 months without any information from you and poor communication along the way, I was unsatisfied. This is unreasonable and that is why you were placed on probation.

Re: Carolyn Ugolini

Posted: 11 Dec 2014 7:03PM GMT
Classification: Query
Mr. Addonzio,
Not every research project has a successful ending. I put in at least 7 hours of research trying to find your wife's grandmother in the Bogota civil records. I communicated to you this fact. The difficulty rested in changing civil jurisdiction of where your ancestor was born as the city expanded into the countryside. I explained this to you, but you were not satisfied with my answer. I attempted to contact the city registrar in Bogata without success. When I became aware of your dissatisfaction, I promptly refunded you $75 of the $100 retainer.The $25 that I kept was largely symbolic, and represented a minuscule recompense for my sincere efforts.
Nonetheless, you sought to punish me and continue to try to ruin my reputation. My question to you, Mr. Addonzio, is why? Why do you continue to try to hurt me?I am sorry that the research was unsuccessful. I am sorry you were unsatisfied. I did all I could to make things right. The APG sided with you. So be it. What else do you want from me? Why do you continue to damage my reputation? Why? Why do you misrepresent the facts?
I am here fighting for my honor and well-deserved reputation for being an excellent researcher with hundreds of satisfied clients over the last 25 years. Why do you want to hurt me? What else can I do to make things right with you, which I haven't already tried to do? Please cease and desist from your potentially libelous actions. I wish you no ill will. I would really want to know why you have it in for me? Has not a reasonable remedy been made on your behalf? Once again, what more do you want?
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