I have had the same problems as the previous writers. I have contacted them several times with questions and got nothing but irrelevant "canned answers". My own tree still does not appear but they have me related to every famous person back to Adam.When I asked the relationship calculator to show the relationship between me and my own father they cant even find him.I have been on the sight since Feb. I am thoroughly dismayed .They signed me up for 3 more months without my permission.