Hi there Joy,
Yes, that is correct, we are a non-fee charging Association. However, may I ask you first to read about the AAH and their policies and the use of personal heraldic insignia, by viewing the applicable webpages to be found at: <<
http://freepages.family.rootsweb.com/~heraldry/homepage.html >>. After that, if you find that you cannot legitimately claim inheritance to a previous grant to one of your possibly armigerous ancestors, you would have to give us some background. If you do not wish to disclose family business in public on this forum, you might like to contact one of our Associates/Members by establishing a private email link by means of making direct contact with the Associate/Member whose specialty appears to match your ancestry [ see <<
http://freepages.family.rootsweb.com/~heraldry/homepage.html... >> for further info]. After all that, you must have patience as heraldry is a science and has very strict rules of compliance. We look forward to assisting you.
Best wishes,
Geoff Kingman-Sugars