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How to report significant indexing issues / Who's auditing?

How to report significant indexing issues / Who's auditing?

Posted: 21 Apr 2012 12:28PM GMT
Classification: Query
Surnames: Schmidt
I am upset to find that the indexing - and thus search results - for one particular New York Passenger arrival manifest has been significantly changed, which has introduced major errors.

This does not appear to be the result of personal updates: the port of departure was changed for every line on the page, AND all the records for 2/3 of the 2nd page are offset (up) by one line.

Index data WAS CORRECT, but is now all screwed-up. Is there a formal channel by which to report this, and get it corrected?

Details: SS Homeric, Arrived NY, NY, Aug 17, 1922 from Southampton, England. Images 53 / 54 show these problems below line 6. Image 51 also has incorrect port of departure.

Example: Line 7: Schmidt, Kurt...POD: Cherbourg, S/B Southampton...city of birth (image) Dobeln; (index) morneburg - also mis-keyed, S/B Horneburg.

Please advise how to get this corrected. "Add Update" is not available for all these fields. (so how did they get changed?)

Cary

Re: How to report significant indexing issues / Who's auditing?

Posted: 21 Apr 2012 3:06PM GMT
Classification: Query
Indexing on what site, please?

Re: How to report significant indexing issues / Who's auditing?

Posted: 22 Apr 2012 12:02PM GMT
Classification: Query
Right here...Ancestry.com

Re: How to report significant indexing issues / Who's auditing?

Posted: 22 Apr 2012 12:08PM GMT
Classification: Query
I found another one last night: An entire collection of US Border Crossings is indexed as occuring at St Albans, Vermont. If fact, the point of entry is Detroit, Michigan!
Find this one by searching Sadie S. Piper, entry date of 12/24/1912.
I'm baffled by how many of these I'm finding - and losing faith in Ancestry's indexing registry.
Cary
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