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Unable to view Pallots indexes

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Unable to view Pallots indexes

CarolColeman8353  (View posts) Posted: 14 Sep 2004 5:59PM GMT
Classification: Query
Is it just me? I used to be able to click on to view someone found in the pallots index.I have a couple of wonderful ancestors signatures that way.

Sadly now when you click on to view the image it tells you

"Sorry, the page you requested was not found."

Is it me- or have others noticed a problem?

Carol

Re: Unable to view Pallots indexes

larynb  (View posts) Posted: 15 Sep 2004 3:24AM GMT
Classification: Query
I am not able to find a widespread problem. You may be seeing an intermittant server failure, or a missing image that we are not aware of. If you are unable to see any image in Pallot's, please e-mail me (lbrown@myfamilyinc.com) and I'll get you in touch with tech support.

An important postscript is that the Mr. Sid viewer which is used only on the Pallot images has a known conflict with the recently releases Service Pack from Microsoft for Windows XP. Until we can get a new Mr. Sid Viewer for download, your options are to either 1) not install the service pack or 2) use the "HTML" version of Mr. Sid that does not require the plug-in to function. To switch, click the "View this image with the HTML Viewer" link at the very bottom of the page.

Hope this helps,
L. Brown
Senior Product Manager
Ancestry.com

Re: Unable to view Pallots indexes

DSThorne  (View posts) Posted: 15 Oct 2004 11:42AM GMT
Classification: Query
I am afraid that I appear to be having the same difficulties. I am unable to view the original image from the index either, instead I am directed to the page http://www.ancestry.co.uk/ancestry/pagesecurity/IllegalDatab... basically saying that the link is out of date.
I tried to view an image about a week ago and had the same difficulty. So I waited a week hoping the problem would be corrected, but does not appear to have been

Regards
Dave

Re: Unable to view Pallots indexes

CarolColeman8353  (View posts) Posted: 15 Oct 2004 11:46AM GMT
Classification: Query
I am also finding recently that the 1871 images often do not appear,I get the same message that you mentioned.
The link is out of date- or worse(and this really annoys me) it suggests that I take out a subscription to Ancestry!!!

I did or I wouldn't be trying to use the damn thing !!!

Carol

Re: DSThorne - Unable to send you a message!

JonWicken  (View posts) Posted: 20 Jul 2009 6:40PM GMT
Classification: Query
Hi I have seen you have a Violet Inns in your tree but I can't send you a message through the normal channel for some reason as it will not let me send it telling me my message has not been sent.

So hope you don't mind this method of communication.

Was this Violet Inns the daughter of Rosina Amey and Albert Inns who was born in the Kingston/Wimbleson area? Is so Rosina was the first cousin of my grandmother and wondered if we shared ancestors?

Kind regards,
Jon

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