I have heard from Ancestry help concerning the problem I am having with the global search results pages. I have made all the changes to my browser that they recommended. Still does not work. The other suggestion they had was to download Java software from the internet. Why would I need to download the software? My system didn't have any problems with the pages until Friday. I had made no changes to my system prior to that.

I am not comfortable with just downloading another program when my system worked fine before. Would reinstalling Windows help?