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"Save record to tree" process flaw appeared

"Save record to tree" process flaw appeared

Posted: 1 Aug 2015 8:39AM GMT
Classification: Query
Edited: 1 Aug 2015 8:40AM GMT
Today I cannot save records to my tree.

Instead I get "Save record and create a family tree". Doing this requires me to create a new tree. No option to save to an existing tree is given.

Screen shot attached.
Attachments:

Re: "Save record to tree" process flaw appeared

Posted: 1 Aug 2015 4:04PM GMT
Classification: Query
The "new" tree format overhaul, as well as associated functions, are a work in progress and undergoing constant tweaks.

When a function acts up, the first line of action should be trashing your browser cache and ACOM specific cookies. Quit and restart browser.

Don't shoot the messenger.

Re: "Save record to tree" process flaw appeared

Posted: 2 Aug 2015 3:53AM GMT
Classification: Query
There is a link to the 'Old Ancestry' website. I'd use that.

Re: "Save record to tree" process flaw appeared

Posted: 2 Aug 2015 5:04AM GMT
Classification: Query
I don't use New Ancestry, but there have been a lot of errors coming up today when I do try to save images or view images. It has been generally saying every few times either "error, image could not be displayed" or the other action seems that it isn't always recognizing that I have put a name in to add the record to. Usually, it does work after a screen refresh, but I suspect that there has been a lot of maintenance going on this weekend.

Re: "Save record to tree" process flaw appeared

Posted: 2 Aug 2015 11:25AM GMT
Classification: Query
The problem has resolved itself without action from me, so it was clearly a temporary Ancestry glitch.
The screenshot I posted is clearly an Ancestry construct. I can't imagine what purpose it could serve in any revision of the software.

Re: "Save record to tree" process flaw appeared

Posted: 2 Aug 2015 12:59PM GMT
Classification: Query
I agree. I found a number of "anomalies" last night.
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