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"Add Family Member" isn't working in Firefox

Replies: 9

"Add Family Member" isn't working in Firefox

Posted: 19 Dec 2012 7:36PM GMT
Classification: Query
Starting today, when I click the button "Add Family Member" then select the type, it goes to a blacked out screen, instead of the normal screen. I have to go to the Edit menu, then add new people there. Problem started today. It was fine yesterday.
I use Firefox 17.0.1 (latest release version) on Windows 7 64 bit. When I go to IE 9, the screen works OK, but since I rarely use IE 9, it's not much help to me.
I have reported the problem to Ancestry.com customer support.
Barbara
SubjectAuthorDate Posted
BarbaraTaylor... 20 Dec 2012 2:36AM GMT 
daciodan 20 Dec 2012 2:48AM GMT 
BurgessDonnel... 20 Dec 2012 2:51AM GMT 
BarbaraTaylor... 20 Dec 2012 3:01AM GMT 
mbmjlm 20 Dec 2012 4:42AM GMT 
keithnuttle 20 Dec 2012 2:03PM GMT 
JenHodnett4 20 Dec 2012 5:45PM GMT 
mbmjlm 20 Dec 2012 6:05PM GMT 
alanmon 20 Dec 2012 10:44PM GMT 
ludlowbaylive 21 Dec 2012 2:56AM GMT 
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