I've repeatedly had a problem when searching "Pictures and Scanned Documents". I click on a result and nothing comes up.

Example: Attached is a screen shot of search results for Bennet Rose [file attached: Ancestry search Bennet.jpg]. When I click on the first result ("Public Member Stories", Info on Bennet Rose ...) what is returned is not the document, but a blank screen [file attached: Ancestry result.jpg]. I could provide hundreds of other examples. This isn't the exception, but the RULE. What am I doing wrong?