Search for content in message boards

MYCANVAS IS BROKEN!

Replies: 1

MYCANVAS IS BROKEN!

Posted: 26 Jun 2009 5:30PM GMT
Classification: Query
Hello Ancestry.com - MyCanvas was malfunctioning on 24 June 2009. I attempted to print an excerpt from a newspage from Ancestry.com in a custom format. After I completed the document as I wanted it and printed it, I was unable to save it. I kept getting a login box which ignored my attempts to login by any method. However, when I used the browser backup arrow I was returned to the home page for MyCanvas and I was obviously logged in. But, I was still unable to save my project. I sent a feedback message to Ancestry, but I have not heard from Ancestry.com about this problem. Consequently I have lost the document that I had worked so hard to prepare. I did save the browser info if that will help you retrieve my work. Please advise of your solutions.
SubjectAuthorDate Posted
fhsleuth 26 Jun 2009 11:30PM GMT 
fhsleuth 28 Jun 2009 4:48AM GMT 
per page

Find a board about a specific topic