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UK DNA Site not working

UK DNA Site not working

Posted: 16 May 2015 9:47AM GMT
Classification: Query
Hello, when I log in with my user name and password, the site is in a loop and does not load the DNA matches, it just takes me back to the main home page.

is there something up with the system today?

Thanks

Leigh

Re: UK DNA Site not working

Posted: 16 May 2015 1:33PM GMT
Classification: Query
This board is monitored by Ancestry personnel, but not on a regular basis. If you need assistance with your Ancestry DNA account or have encountered a problem with DNA testing, it would be expeditious to contact Ancestry via the Help page, the Report Issue links, or to call them direct.

-- board admin.
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