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Ancestry DNA Surname Search Not Working With New Matches

Ancestry DNA Surname Search Not Working With New Matches

Posted: 25 Oct 2014 11:37PM GMT
Classification: Query
This week I got some new matches and marked 2 of them with a Star. I searched for one of them that had the surname "Bryan" so that I could insert the match in the proper order in my Bryan spreadsheet. The match did not come up in my Bryan search. I did a surname search for "Stout", the surname the other new match had, and the new match did not appear in the list of Stouts.

Has anyone else noticed this problem with the latest bunch of new matches?

Re: Ancestry DNA Surname Search Not Working With New Matches

Posted: 25 Oct 2014 11:56PM GMT
Classification: Query
Thanks for posting this. I am seeing the same thing. Have you reported it to customer service?

Jim

Re: Ancestry DNA Surname Search Not Working With New Matches

Posted: 26 Oct 2014 12:29AM GMT
Classification: Query
Location search also not working with new matches.
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