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AncestryDNA problem downloading raw data - no e-mail confirmation

AncestryDNA problem downloading raw data - no e-mail confirmation

Posted: 27 Aug 2014 7:49PM GMT
Classification: Query
I tried a few times today to download raw DNA data from Ancestry using both IE and Chrome but have not received confirming e-mail. I use a yahoo account for Ancestry. I have read older threads both on this board and on the DNA boards as well as postings from early August on their newer help forums which all indicate that sometimes its a site issue and sometimes its heaven knows what (like the e-mail provider or ISP).

So just wondering if any one else is having problems with this recently and if it is a site issue. Thanks
Margaret

Re: AncestryDNA problem downloading raw data - no e-mail confirmation

Posted: 6 Sep 2014 4:40PM GMT
Classification: Query
I have the same problem. Also, I cannot share DNA results via the "invite others" feature.
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