The software is not for everyone. Like other software tools, such as Ancestry, it can make recommendations that dont make sense. One thing I like about it is that it does advise to look into other areas both online and offline that can be taken to a library for research.
I admit I dont use all parts of the tool, maybe because I dont understand them, but the parts I do use, have provided some results that might have been difficult with out it.
Good luck.