"Sometimes I really wonder if there's a break room in these mega-support-desk farms where they just sit around, drink coffee and laugh at our problems. "So then I told the guy, 'Have you tried using IE?' Got him right off the phone. When he calls back we'll tell him to use Firefox!"

Please! I'm paranoid enough as it is.

I've never received an email. I just made the 10 minute phone call to hell. I think mathematically that would read: > 10 < ∞

I don't have the time.