Hi, Jo-

How are you trying to download the GEDCOM? The correct way to download your own file is to start here: WorldConnect (http://worldconnect.genealogy.rootsweb.com/cgi-bin/igmuser.c...) and type in your user code and password to access the setup page. Click on the button near the bottom of the page that says "retrieve GEDCOM."

Make note of where the GEDCOM is being downloaded to on your computer--you can either make note of the default location or you can select a location on your hard drive or floppy drive where you wish to have the file placed. Wait for the download to complete.

Then open your genealogy program, navigate to the GEDCOM and import it into your program.

Joan