Yes I agree,because if they can e-mail your secure password back to you,it means that they can get into your bank account and other so called secured cards.We have TV programme running here,called Fair Go,and they are run by top Lawyers,Business Men and Consumer Report mainstream.They are excellent,because they help out all people who have been ripped off no matter what colour or greed the people are.I am going to take my case to them,and if there are anyone out there from New Zealand or abroad that have been ripped off by OneGreatFamily.com,be free to jump on the bandwagon and voice their opinion in writing,as i have kept all my correspondence.Also it would good if someone could provide an actual mailing address (hence office premises) as it wwould be a great help too.I am going to ring Fair Go as soon as I get off here. Thanks