I sent for a document the middle of May 2011 and still have not gotten it. It said on the site if he cashed your check you would know that you had done everything right! Well he cashed my check and as of August 28, 2011 I still have gotten no response from him! I am going to try to get it touch with him some way. However, from what I have read it is better to get scanned images delivered to your pc. But he has so many do and do nots I got thoroughly confused