My matches
Ancestry: 11,400
23andme: 1,112
FTDNA: 562
If Ancestry added chromosome matching with an unlimited ability (run it whenever you want) to run matches (like 23andme and FTDNA), not only would they have 10x or more matches for each person (which could be limited if necessary), but they also likely have 10x as many people who would suddenly want to start running those matches all at once. The other two have been able to ease into it by putting it into place before the databases were so huge.
If tomorrow Ancestry announced that we could all browse our chromosome matches they would likely have 100x the processing demands (at least for a while) of their competitors.
Additionally, I'd like to point out that Ancestry's site generally responds very quickly and 23andme is often very slow. I have an extremely fast internet connection, so I notice this all the time. Ancestry customers have high expectations.
Unfortunately, gedmatch does keep imploding.
"I'm convinced that the money people are making all the decisions at ANC and unless something happens that will allow them to turn more of a profit off of us using a chromosome browser we're stuck with jumping through the current hoops to turn their results into useful data."
You're probably right.
HEY MONEY PEOPLE! I'd be willing to pay $10 every time I run a full report on my chromosome matches, assuming you give me all 11,400 of them.
It's also possible they want to do something to set themselves apart from everyone else. With all that tree data and a HUGE number of tests done over the years, maybe they could even give us a report showing the suspected ancestor for each chromosome segment. -- doubtful, but one can hope.