My Ancestry Tree won't open.

This comes up.
*An error was encountered during indexing.Before continuing,run database check/repair to see if the pboblem can be fixed.

Everytime I hit OK, the same error bounces back at me.

Called "Ancestry" they can't help me because I don't know what program I am running.

I have had Ancestry Family Tree since 2000.what program is that???

Very nicely they told me to try
"PASTFTM.CUSTHELP.COM" Can't find anything there to help.

The new owners of Ancestry can't help!
But they can still take my $288.00 plus dollars every year!
This sucks!

Help please anyone.

Send Ancestry an e-mail.

Select - technical support
Tell them what version you are using

Telephone ppl are there to answer 'simple questions' only.

Copy & paste the error message into your message.

Look for a file ".bak" on your hard drive. It should be located in your family tree folder.

Try to open this file.

Thanks Thomas,
My Ancestry Tree is back.
PAF Error fixed!