Dear Anna,
We apologize for any inconvenience in this matter.
We do not have any record release dates. The only suggestion we have is that you keep an eye on "What's happening on Ancestry.com" for the new records we add. Our Birth, Death and Marriage and other collections are dependant on individual locations and when they are willing to release certain records to us. If you are not able to find the records you are looking for, it is likely they have not been released to us to be put on our site. You can try contacting the local government for the area you'd like the records from, or try ordering the records from an online site such as VitalChek.
We appreciate your feedback and will forward this message on to our developers for further consideration. If you have any further feedback, we would be happy to hear from you.
If there is anything else with which we might assist you, please let us know.
Erin
Member Solutions
Ancestry.com
http://ancestry.custhelp.com/In response to my email below...
I am not sure if the team at Ancestry.com is aware of a particularly unique challenge that all Hispanics in the Caribbean Islands specially out of Puerto Rico face when attempting to research their family history using Ancestry.com. There are no resources other than census 1910,1920,1930 to search for our ancestors.
Any and all records dating prior to 1910 are currently unavailable at Ancestry.com for all Hispanic researchers this making our search more difficult and having to resort to searching the old fashion way. The old fashion way to us is going to our local LDS library and spending countless of hours or having to write letters of request. Some of us do not have a Latter Day Saints Library nor do we belong. Some of us have an LDS Library close however as in my case, my LDS Library is only open two days a week and hours kept are hours I have to work. Some of the Genealogy software does not give a free initial or any kind of subscription option for that matter to Family History.org. I found this out after I purchased Family Tree Maker 2009.
We keep seeing the USA and UK keeps increasing for searching of any and all records, Birth, Marriage, Death, Land just to name a few. To date nothing for the Caribbean. Some of us have been members of Ancestry.com for many years. I have been a member since 1992. I have e-mailed, mailed and called and I keep being told it is coming soon. To date nothing is being done to help and facilitate our Caribbean search. We keep paying a monthly or yearly fee and to date all we have are message boards with people leaving links or messages to help one another. For some of us the 1910,20 and 30 census have been exhausted.
So my question is, does Ancestry.com have any plans to add the CARRIBEAN and including Puerto Rico records dating prior to 1910 to their database in the future? Future meaning within the next year?
I also spend countless hours CORRECTING transcription errors on the 1910, 1920, and 1930 Census records for Puerto Rico. I'm a paying subscriber and it's truly ashame that your company takes our money but has no interest in supplying what we seek. I wouldn't mind so much to view records that needed correcting as long as there are suffient records that allow me to continue in my search...the census of Puerto Rico isn't cutting it. There isn't even an option to complain on your dropdown menu about the service or make suggestions.