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Subject: Sync failures with Family Tree Maker (mac) after upgrade
Author: Justin Clark
Date: Thursday, July 30, 2015
Classification: Query
Surnames:

Hi,
Yesterday I updated to the latest version of Family Tree Maker for the Mac. Since then I have been unable to sync with the ancestry website.

Initially the sync would appear to complete but the website would indicate that an update was in progress. I had to cancel the update to continue using the website.

Now I get the following error while syncing:

Sync Error

The last sync failed. An error occurred while "Analysing Online Changes". Please wait a few minutes, and then try again.


I've tried a few times and it still fails.

Does anyone have any ideas how to fix this?

My next step will be breaking the link between FTM and ancestry an relinking (i haven't many changes in FTM).

Thanks,
Justin
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