@tripthrutime Posted: 12 Apr 2011 1:44PM
"d) a big focus of our testing will be validating the hypothesis that false negatives are more costly to the user experience than false positives. That is, that it is a lot easier for a user to dismiss a wrong result, than to find a correct result that had been excluded from the results."
John,
That would perhaps be the case if only a few false positives are included with the results but... such is not usually the case; as things now stand the user is overwhelmed with hundreds- if not thousands- of false (wrong)results that need to be dismissed. IMHO. the time spent dismissing those would much better be spent actually looking for that excluded correct result.